TIN TRAY

Give every enquiry
the attention it deserves.

Practical AI enquiry support for independent hospitality businesses.

A better enquiry journey.

When the team is busy looking after guests, new enquiries and follow-ups can slip down the list. We help you review that journey and explore where AI-assisted responses and automation could make it more consistent.

The aim is useful, accurate communication that reflects your property and gives your team more time for the conversations that need a person.

What we can help you explore.

  • Response guidance based on your own approved property information
  • Enquiry drafts tailored to the guest’s questions
  • Structured follow-ups that stop when a guest replies, books or opts out
  • Clear handover to a person for complex or sensitive enquiries
  • Reviewing enquiry progress and booking conversion

These are capabilities to assess and configure for your business, rather than a promise that every feature is already connected.

Fits the way you work.

We assess your existing email, booking systems and workflows before recommending an approach. Any integration depends on the access and features supported by those systems.

Availability, prices, booking commitments and exceptions need reliable information and agreed controls. Human oversight is built into the proposed process.

Start with your current enquiry process.

Tell us what you use today and where the gaps are. We can discuss a focused review or a scoped pilot, with fees agreed before work begins.

hello@tintray.co.uk

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